Terms & Conditions

Welcome to GreenWeb.AI. These terms keep things clear and fair for both of us. They're written in plain language on purpose — if anything is unclear, ask us at team@greenweb.ai.

1. Who we are

GreenWeb.AI ("we", "us") is an automation and web studio based in Kuala Lumpur, Malaysia, serving businesses in Malaysia and Singapore. You can reach us any time at team@greenweb.ai.

2. Using this website

The content on greenweb.ai is provided for general information about our services. We keep it accurate and current to the best of our ability, but we may change, move, or remove content at any time without notice. You agree not to misuse the site — including attempting to disrupt it, probe it for vulnerabilities, or use automated tools to abuse features such as the chat assistant or contact form.

3. Arlo, our AI assistant

• Arlo is an AI chat assistant. Its answers are generated automatically and may occasionally be incomplete or wrong — treat them as a helpful starting point, not professional advice.
• Anything Arlo says about pricing, timelines, or scope is indicative only. Only a written proposal from us creates a commitment.
• Please don't share sensitive or confidential information in the chat. Conversations may be reviewed by our team to improve service quality (see the privacy policy).

4. Enquiries and engagements

Sending an enquiry through the contact form, WhatsApp, or email does not create a contract. Client engagements are governed by a separate written scope or proposal agreed between us before work begins. If those terms ever conflict with this page, the written engagement terms win.

5. Case-study figures

The numbers on this site — sales figures, growth percentages, rankings — are historical results from real, named engagements, shared with permission or drawn from work we directly performed. They are receipts of past work, not a promise of your results. Every business starts from a different place.

6. Intellectual property

The design, copy, and code of this website belong to GreenWeb.AI. Client names, logos, and brand marks shown on this site belong to their respective owners and appear as factual references to work performed. Don't reuse either without permission.

7. Third-party links

We link out to client websites, WhatsApp, LinkedIn, and AI assistants like ChatGPT, Claude, and Gemini. Those sites have their own terms and privacy practices — we're not responsible for their content or how they handle your data.

8. Limitation of liability

This website is provided "as is". To the maximum extent permitted by law, GreenWeb.AI is not liable for any indirect or consequential loss arising from your use of the site or reliance on its content. Nothing in these terms excludes liability that cannot be excluded under applicable law.

9. Governing law

These terms are governed by the laws of Malaysia. Any disputes will be handled in Malaysian courts.

10. Changes

We may update these terms from time to time. The date at the top of this page tells you when they last changed. Continued use of the site means you accept the current version.

11. Contact

Questions about these terms: team@greenweb.ai.